SHIPPING POLICY

DOMESTIC SHIPPING

We ship anywhere in the United States. 

Most orders will ship within 5 business days; however, at times certain items are in high demand and will unfortunately be on backorder. If an item is backordered or if there is a delay over 5 business days, you will be contacted immediately.

All orders are shipped using USPS.

Tracking is provided via USPS but is however spotty, it can take anywhere between 2-10 business days to reach it's destination weather and delays depending. These time frames are rough estimates and not guarantees. 

Once your order has shipped you will receive a confirmation email with an invoice and tracking data.

If you have any questions regarding the payment or shipment of your order, contact us at info@outerbridgejewelry.com

In any account you have given us the wrong address, we are not liable for the contents of the package and are not obligated to give you a refund. In any accountthat a package is lost or stolen and you have not paid for shipping with insurance, we are not liable for the contents of the package and are not obligated to give you a refund.

 

INTERNATIONAL SHIPPING (additional information)

The cost of International Flat Rate Shipping is $17.50 USD.

International shipping is done using USPS (United States Postal Service) International Priority Mail.

Delivery is estimated at 6 to 10 business days for most major markets. Shipments to non-major markets may result in additional time. Additionally, jewelry can sometimes take extra time going through customs, which may add time as well.

A tracking number will be provided, but once it arrives in the destination country and is being handled by that postal service or customs, the tracking number may not be useable.  Please call your local postal service to see if they can provide you with information.

Any duties and taxes, if applicable, are the responsibility of the international customer.

 

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